I would like to join the crowd that I cannot download Windows 8 Pro from MSDN. The error in the title says it all. This occurs almost immedately after attempting the download and happens under Windows 7 64-bit or Windows Vista
64-bit using IE 9 32-bit. We have no proxy server and the Windows 7 install is nearly "clean" or no other programs are installed.
The first response for folks reporting this issue is to reference several KB trouble-shooting articles. Looked at all of them and nothing helps.
I can download a Windows 7 iso with no problem. Two images below show what works and what does not.
Is there anyway to always use the Microsoft File Transfer Manager which works?
Thank you...
Update 8/31:
Folks, we've been engaging the Akamai team and they have some thoughts about the ongoing causes of this problem. The Akamai download manager does byte range requests for certain files, and as DaleWood found, enabling settings related to Byte-Range
requests on his proxy server/router.
To help investigate, What they need from us, and therefore what I need from you to address this issue, is:
1) Make a new download attempt and note the file that you're downloading, whatversion of IE and version of Windows you're on,time (and timezone) that you began the download. If the transfer fails again just like in the screenshot above:
2) Identify your DNS IP address by navigating to:
http://www.damia.com/whatismydns/
3) Identify your external IP address by navigating to:http://whatismyip.akamai.com
4) Email sbpfdbk at microsoft dot com with the information from steps 1, 2, and 3 above, and put "Akamai Download Halted" in the subject of your email.
Update 10/26:
We have completed some investigation efforts and are working on some solutions that will help everyone. Unfortunately they wont be implemented immediately, but we'll be moving out of development and into the testing phase soon. I'll update
here when they're live.
Right now, if you're having this issue with Akamai, the work around is to try a straight http download rather than use the Akamai dlm. We've set up the site so that a straight http download will come from Firefox, Chrome, or other browsers, so this is
what we recommend.
Thanks,
Mike
NOTE: If you are having a different problem with Akamai, please visit the appropriate thread for guidance:
- If the download manager never appears at all, instead please
visit this thread.
- If you are able to see the download manager, but it gives you a Fatal Error at 99% please
visit this thread.